Legal notice

This Legal Notice provides important information concerning the ownership, operation and use of the website starlightchandeliers.shop.

By accessing or using this website, users acknowledge that their use is subject to this Legal Notice together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy and applicable law.

Customer-service enquiries may be directed to:

Email: info@starlightchandeliers.shop

1. Website Trading Name

The website operates under the trading name:

starlightchandeliers.shop

The website provides ecommerce services through which customers may browse and purchase products offered for sale.

No statement in this Legal Notice should be interpreted as creating a legal entity name, registration number, tax number or physical business address that has not actually been adopted or registered by the website operator.

2. Website Purpose

starlightchandeliers.shop is operated for ecommerce purposes.

The website may allow users to:

• View products;
• Review descriptions and photographs;
• Review prices;
• Select product options;
• Submit orders;
• Make payments;
• Receive transaction information; and
• Contact customer support.

3. Ecommerce Platform

The website uses Shopify technology to support its ecommerce operations.

Shopify may provide services relating to:

• Website infrastructure;
• Checkout;
• Order processing;
• Payment functionality;
• Data processing;
• Fraud prevention;
• Security;
• Analytics; and
• Other ecommerce functions.

Shopify is a separate service provider and maintains its own applicable terms and privacy notices.

4. General Information

We make reasonable efforts to keep the information displayed on starlightchandeliers.shop accurate and current.

However, website information may occasionally contain:

• Typographical errors;
• Technical errors;
• Outdated information;
• Inventory changes;
• Product updates; or
• Other inaccuracies.

We may correct website information when reasonably necessary.

Corrections affecting completed consumer transactions will be handled consistently with applicable law.

5. Product Information

Product images and descriptions are provided to assist customers in evaluating available products.

Actual products may show minor differences caused by:

• Screen settings;
• Photography;
• Lighting;
• Production tolerances;
• Materials;
• Finishes;
• Manufacturing batches; and
• Reasonable product improvements.

These provisions do not excuse a material misdescription or remove statutory consumer rights.

6. Lighting and Electrical Information

Certain products may require installation, assembly or connection to an electrical system.

Website information concerning installation is general product information unless expressly stated otherwise.

It is not a substitute for advice from a licensed electrician, engineer, architect or other appropriately qualified professional.

Customers are responsible for ensuring that installation complies with applicable safety requirements and local codes.

7. Safety

Products should be:

• Installed correctly;
• Used for their intended purpose;
• Operated according to supplied instructions; and
• Kept away from conditions for which they were not designed.

Customers should stop using any product that appears unsafe or seriously defective and seek appropriate assistance.

8. Professional Installation

Where professional installation is required by law, product specifications or the nature of the installation, customers should engage an appropriately qualified professional.

starlightchandeliers.shop is not responsible for independent installers selected and contracted directly by customers, except to the extent applicable law provides otherwise.

9. Pricing

We aim to display product prices clearly.

Applicable taxes and other required charges are handled through checkout in accordance with the transaction and applicable law.

Prices may change for future orders.

10. Free Standard Shipping

All orders qualify for:

Free standard shipping.

Our estimated standard delivery period is:

15–20 calendar days.

Complete delivery terms appear in our Shipping Policy.

11. Returns

We offer a voluntary 30-day return period for eligible products according to our Return and Refund Policy.

The policy does not restrict mandatory Canadian consumer rights.

12. Intellectual Property

Unless otherwise indicated, original website material may be protected by copyright, trademark and other intellectual-property laws.

Protected material may include:

• Store branding;
• Text;
• Graphics;
• Original photographs;
• Product-page layouts;
• Website design;
• Icons; and
• Other creative content.

Unauthorized commercial reproduction or distribution is prohibited.

13. Trademarks

Names, logos and trademarks belonging to third parties remain the property of their respective owners.

References to third-party names do not imply ownership unless expressly stated.

14. Permitted Use

Users may access and use starlightchandeliers.shop for lawful personal shopping and informational purposes.

Users must not:

• Damage the website;
• Attempt unauthorized access;
• Interfere with website security;
• Introduce malicious software;
• Commit fraud;
• Copy protected material unlawfully; or
• Use the website in violation of applicable law.

15. External Websites

The website may occasionally include links to external websites.

External websites are independently operated and may have different:

• Terms;
• Privacy policies;
• Security practices;
• Content; and
• Business practices.

Users should review the policies of the relevant third party.

16. Privacy

Personal information is handled according to our Privacy Policy and applicable privacy requirements.

Our Privacy Policy explains matters including:

• Information collection;
• Ecommerce processing;
• Shopify;
• Service providers;
• Cookies;
• Marketing;
• Information retention;
• Security; and
• Privacy requests.

17. Cookies

The website may use cookies and similar technologies for legitimate ecommerce, security, analytics and advertising purposes.

Additional details are provided in our Privacy Policy and available privacy controls.

18. Electronic Communications

Customers may receive transactional communications related to:

• Orders;
• Payments;
• Shipping;
• Returns;
• Security; and
• Customer-service enquiries.

Marketing communications will be handled separately according to applicable requirements.

19. Canadian Anti-Spam Compliance

Where promotional electronic communications are sent to Canadian recipients, starlightchandeliers.shop intends to operate its marketing practices consistently with applicable Canadian electronic-marketing requirements.

Customers may withdraw from eligible marketing communications using the available unsubscribe mechanism or by contacting:

info@starlightchandeliers.shop

Transactional messages necessary to administer an existing order may continue where legally permitted.

20. Consumer Protection

Nothing in this website or our policies is intended to waive, eliminate or restrict any mandatory consumer right that applies under Canadian federal, provincial or territorial law.

If a term of one of our policies conflicts with a mandatory legal requirement, the mandatory legal requirement prevails to the extent of that conflict.

21. Product Warranties

Any warranty expressly supplied with a product operates according to its stated terms.

Separate statutory warranties or consumer rights may apply regardless of an additional commercial warranty.

Nothing in this Legal Notice removes a warranty or remedy that cannot lawfully be excluded.

22. Website Availability

We do not guarantee that the website will operate without interruption at all times.

Temporary unavailability may occur because of:

• Maintenance;
• Software updates;
• Cybersecurity measures;
• Hosting problems;
• Network disruption;
• Third-party outages; or
• Events outside reasonable control.

23. Cybersecurity

Users must not attempt to:

• Bypass security controls;
• Access restricted systems;
• Extract confidential information;
• Upload malicious code;
• Conduct denial-of-service attacks; or
• Interfere with another person's use of the website.

Suspected unlawful activity may be reported to relevant service providers or authorities where appropriate.

24. Liability

To the maximum extent permitted by applicable law, starlightchandeliers.shop does not accept responsibility for losses arising solely from:

• Unlawful misuse of the website;
• Unauthorized product modification;
• Installation contrary to applicable instructions;
• Failure to use a qualified installer where required;
• Third-party websites; or
• Events outside reasonable control.

This clause does not exclude liability that cannot lawfully be excluded.

25. No Professional Advice

Website content is not professional:

• Electrical advice;
• Engineering advice;
• Architectural advice;
• Structural advice; or
• Legal advice.

Customers should seek appropriate professional advice where necessary.

26. Force Majeure

Events beyond reasonable control may affect website services, fulfilment or delivery.

Examples may include:

• Natural disasters;
• Severe weather;
• Carrier interruption;
• Labour disruption;
• Government restrictions;
• Major infrastructure failure;
• Public emergencies; and
• Significant supply-chain disruption.

We will make reasonable efforts to manage affected orders appropriately.

27. Changes to Website Content

We may update:

• Product listings;
• Website functionality;
• Prices for future purchases;
• Policies;
• Promotional information; and
• Other content.

Material policy changes will be published with an updated effective or revision date where appropriate.

28. Severability

If any provision of this Legal Notice is found invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

29. Governing Legal Framework

This website is intended to operate consistently with applicable Canadian federal law and applicable provincial or territorial law.

The specific legal rules governing a transaction may depend on matters including the customer's location and circumstances.

Nothing in this Legal Notice requires a Canadian consumer to give up a mandatory protection provided by the law applicable to that consumer.

30. Policy Relationship

This Legal Notice should be read together with our:

• Terms of Service;
• Privacy Policy;
• Return and Refund Policy; and
• Shipping Policy.

If a mandatory law conflicts with one of these documents, the mandatory law prevails to the extent required.

31. Contact Information

For questions concerning:

• Products;
• Orders;
• Shipping;
• Returns;
• Refunds;
• Website operation;
• Privacy; or
• These legal terms,

please contact:

starlightchandeliers.shop

Email: info@starlightchandeliers.shop